Return policy

RETURNS / EXCHANGES

Would you like to return a product? No worries, you can return all items within 14 days. Please make sure that the products are unused, unopened and in the original packaging.

Please send an email notifying us of the return or exchange to info@defensesoap.eu.

When returning one or more items, please also add a note with your name and order number. In case you would like to exchange the product, please add the relevant product name. All returns should be decently packed to avoid any damages during transportation.

Returns that are damaged or lost cannot be processed by us. As soon as the order arrived in our warehouse, we strive to process your return within 7 working days. The costs of returning the product are on behalf of the customer. If you want to exchange a product, we will send it back to you without any additional shipping costs.

Check the list below to find the return address for your country:

Australia

BA Trading - EZI - BJJ Fightgear
143 Tranquil Drive
Carramar WA 6031

 

Canada

EZI - C/O Delivery Net - BJJ Fightgear
45 Mural Street, -3
Richmond Hill ON L4B 1J4

 

France

EZI RETURNS - BJJ Fightgear
70 Avenue Jean Jaurès
Bagnères de Luchon
31110

 

Germany

BJJ Fightgear - C/o Ezi Returns
Industriestraße 30
21394 Kirchgellersen

 

Ireland

Monterey Logistics - EZI - BJJ Fightgear
Unit 4 Craan Port
Clonminan Industrial Estate
Portlaoise
Co Laois
R32 HX40

 

Italy

IFS - Ezi Returns - BJJ Fightgear
Via dell'Industria 58/A
20037 Paderno Dugnano
Milano

 

Mexico

Chronos - EZI - BJJ Fightgear
Calle Duba 112
Parque industrial Logistik II
79526 Villa de Reyes
San Luis Potosi

 

Poland

Retco - EZI RETURNS - BJJ Fightgear
ul. Parzniewska 18 bud 2
05-800 Pruszków

 

Portugal

MULTISOURCE, Lda. - EZI - BJJ Fightgear
Estrada de Santo Antão, 9
IC2 – Pavilhão D
2440-901 Batalha

 

Spain

DEVO - EZI - BJJ Fightgear
Calle Narcis Monturiol 41
29603 Marbella

 

Sweden

BJJ Fightgear - C/o MLT AB - EZI
Typsnittsgatan 11
75454 Uppsala

 

United Kingdom

PJW - EZI RETURNS - BJJ Fightgear
Unit 10 Watchmoor Trade Centre
Watchmoor rd
Camberley
Surrey
GU15 3AJ

 

United States (Florida)

CFS - EZI - BJJ Fightgear
5401 NW 72nd ave
Miami FL 33166-4941

 

Netherlands

Fuji Europe
Peizerweg 97, Unit D0
9727 AJ
Groningen